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Frequently Asked Questions

Support Email

Support Phone

How do I contact MYMOFOSMILE Support?

Where can I follow MYMOFOSMILE on Social Media?

How can I clean my mouth splints?

Why does my Night Guard go Cloudy?

How often does my mouth splint need replacement?

What kind of stains can a MYMOFOSMILE teeth whitening system remove?

What is included in my teeth whitening system?

How long will the teeth whitening system take to show results?

Is the teeth whitening system different to the one I would get from my dentist?

What are the teeth whitening gel ingredients?

How long will the teeth whitening system keep my teeth brighter?

Why would I use a MYMOFOSMILE Teeth Desensitising Kit?

Can I order MYMOFOSMILE Clear Aligners?

When would I buy an orthodontic retainer?

Can I use a retainer as a night guard?

How often do I need to replace a retainer?

Will a retainer straighten my teeth?

What is a retainer made from?

Can I order a MYMOFOSMILE Sports Mouthguard?

Why would I use a night guard?

What's the difference between a night guard I get from a dentist and one from MYMOFOSMILE?

What�s the difference between store-bought mouthguards and MYMOFOSMILE mouthguards?

Do you offer mouth splints for lower teeth?

What is the material you use for making MYMOFOSMILE mouthguards?

Can I wear my MYMOFOSMILE mouth splint during the day?

Why should I choose a MYMOFOSMILE heavy grinder guard?

Why should I choose a MYMOFOSMILE light grinder guard?

Why should I choose a MYMOFOSMILE hybrid guard?

What should I do if a MYMOFOSMILE custom product doesn't fit well?

What should I do if a MYMOFOSMILE custom product doesn't fit well?

Is it normal if my guard feels uncomfortable at first? How long do I have to test it?

My night guard only covers halfway up my teeth. Is this normal?

What is included in a MYMOFOSMILE kit?

How do I use the mouth expander?

How long do I have to take my impressions after I receive my kit?

Is taking my teeth impressions difficult with my kit?

I ordered an upper guard; do I still need to take lower impressions?

What happens if I make a mistake or take the incorrect impressions?

What are the ingredients of the putty in the kit?

What happens if my impression kit is damaged when I receive it?

I have a removable plate or denture; do I remove it before taking my impressions?

How soon do you send me my custom mouth splint?

Do I have to pay for shipping?

How do I keep track of my order?

What do I need to send back to MYMOFOSMILE?

What happens if I change my address during my order?

Can I change or cancel my order?

I am getting dental work done soon. Should I wait before placing my order?

Can I include products for more than one person in my order?

Can I use an existing mould of my teeth for placing an order?

Can I claim products under my health insurance?

I ordered an upper guard; do I still need to take lower impressions?

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